It is common knowledge that it is now easier than ever to purchase event tickets over the Internet. Thus, there is a rule and even more focus when it comes to selecting which of the said platforms can be considered safe to use. Among the top names in ticket resale, Vivid Seats often raises questions; Is Vivid Seats legit? Is there any risk in purchasing tickets through this service? This article provides a comprehensive guide about Vivid Seats by covering its history, reviews, services, and credibility.
What are Vivid Seats?
That being noted, let us introduce Vivid Seats to you as a ticket marketplace that has been in existence since 2001. Vivid Seats started in Chicago and has expanded to become one of the largest independent ticket-selling companies in the United States. While Vivid Seats is different from other licensed ticket resale companies like ticketmaster.com, users can purchase and sell tickets to sports, concerts and other events.
This platform is quite popular due to its vast stock, and the simplistic design of the website. Its third-party platform nature implies that ticket availability and costs highly depend on demand, which can cause controversies over the ticket’s genuineness and quality.
Are Vivid Seats Legitimate and Safe?
Yes, Vivid Seats is a real website. It has been accredited with an A+ rating with the BBB in addition to the use of appropriate security to assist the buyers. The fact is that the platform provides a 100% Buyer Guarantee, which guarantees customers to receive valid tickets on time for their event. In the event of problems with an event, like a cancellation, or bogus tickets, Vivid Seats will guarantee the problem is addressed through refunding or issuing new tickets.
Also, Vivid Seats accepts safe payment processing and Credit Card or PayPal transactions are secure to protect your financial information.
Customer Reviews and Ratings
- Positive Feedback: The majority of customers express their satisfaction with ticket availability and the smooth working of the platform.
- Common Complaints: In a few minutes, customers complain of delivery time or poor customer service. However, Vivid Seats is reasonable most of the time in handling such issues.
Key Features of Vivid Seats
Vivid Seats offers several features designed to enhance the ticket-buying experience:
- Wide Ticket Selection: Vivid Seats has anything from large-scale events like music concerts and sporting events to smaller-scale art theatre performances worldwide.
- 100% Buyer Guarantee: This policy assures customers that all the tickets sold on the online platform are genuine and will be delivered before the event day. Otherwise, the company offers a refund or replacement.
- Vivid Seats Rewards: The customers can build up frequent buyer points after every purchase and then be used to select tickets at certain rates of discounts.
- Secure Transactions: To the security, SSL is employed to ensure personal and payment information is secure to give users confidence.
How Vivid Seats Compares to Other Platforms
In comparison to Ticketmaster, StubHub and other similar services Vivid Seats has some advantages. Ticketmaster is normally in direct ticketing, and it sells tickets at face value, whereas Vivid Seats is in the secondary ticket market, meaning it sells tickets that may be sold out or are popular. StubHub, another leading site in the resale market, provides similar services but charges relatively higher fees than most of its competitors.
Another that makes Vivid Seats stand out from its competitors is the availability of the Rewards program that enables specious, passionate fans to earn points and, thus, save money in the future.
Conclusion:
Vivid Seats is a legitimate ticket resale marketplace with excellent security features and consumer protection policies in place. Although, for example, there is a high level of service fees and occasional problems with delivery, in general, most users have a positive attitude towards the application. For those gamers who wish to obtain tickets for special events or shows that are popular and completely booked, this site indeed has the advantage of offering a buyer guarantee.
In conclusion, Vivid Seats still is a recommended company for ticket purchasing online since it is safe, comprehensive in its coverage of events and convenient.